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Cambodia

Type Description
Direct to Bank Method Direct credit to bank account in Khmer Riel (KHR) or US Dollar (USD)

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual and Corporate
Transaction Turnaround Time T+0 business working day for transaction processed 2pm (Mon-Fri) GMT +7

T+1/T+2 business working day for transaction processed after 2.00pm (Mon- Fri) GMT +7

Transaction final status received T+0 T+1 or T+2 business working day (subject to bank systems and respect to beneficiary bank processing schedule)

Transaction sent on Saturday or Sunday or Public Holidays will be processed on the next business working day

The transaction turnaround time is still subject to the beneficiary bank internal processing windows

Subjected to Singapore office timing and funds being received
Area availability Cambodia nationwide
Amount received Beneficiary bank may incur fee charges on the receiving amount
Transaction Limit USD Payout
Maximum per transaction USD 2,500 .00

Minimum per transaction USD 1.00

Daily limit USD 5,000.00

Compliance accumulated Limit USD 5,000.00 per day

KHR Payout
Maximum per transaction KHR 10,000,000.00

Minimum per transaction KHR 5,000.00

Daily limit KHR 20,000,000.00

Compliance accumulated Limit KHR 20,000,000.00 per day

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit
Maximum Beneficiary No restriction
Service Charge Transaction fee will not be refunded upon submitted to the payout agent
Cancellation Process Cancellation is on best effort basis
Remarks Mandatory field(s):

Beneficiary Address

Beneficiary DOB

Valid Beneficiary ID Number

Beneficiary contact number - length must be 9-12 character.
Type Description
Cash-out Method Cash pick up in Khmer Riel (KHR) or US Dollar (USD) at any supported outlets

Supported sender type - Individual and Corporate.

Supported beneficiary type – Individual
Transaction Turnaround Time Within 15 minutes

Subjected to Singapore office timing and funds being received
Transaction Working Hours General operating hours: Mon – Sat, 8am to 7pm (Cambodia timezone, GMT+7) subject to e-wallet agent operating hours
Area availability Cambodia nationwide
Amount received Beneficiary received net amount as specified by sender
Transaction Limit USD Payout
Maximum per transaction USD 1,000.00

Minimum per transaction USD 1.00

Daily Limit for Wing (Cambodia) Limited Specialised Bank : USD 3,000.00

Daily Limit for Ly Hour Pay Pro Plc (USD) : USD 2,500.00

KHR Payout
Maximum per transaction KHR 4,000,000.00

Minimum per transaction KHR 5,000.00

Daily Limit KHR 10,000,000.00 per day per beneficiary
Service Charge Transaction fee will not be refunded upon submitted to the payout agent
Cancellation Process Cancellation is allowed if the payout in not claim
Remarks Wing (Cambodia) Limited Specialised Bank
The Receiver needs to provide 8 digits code generated by Wing, from the Sender, and the Receiver’s phone number, provided by Sender, to cash pick up at Wing Agents.

This pickup code will expired within 7 days. Beneficiary need to call the Wing Call Centre to activate it back once the code is expired.

Wing Call Centre :
+855 23 999 989

Ly Hour Pay Pro Plc (LHPP)
The Receiver needs to provide 9 digits code generated by Ly Hour to the Receiver’s phone number, to cash pick up at any Ly Hour Agents.

This pickup code will expired within 14 days. Beneficiary need to call the LHPP Call Centre to activate it back once the code is expired.

Beneficiary are advisable to call LHPP Call Centre for nearest pick up agent location.

LHPP Call Centre :
+855 87601111
+855 95601111
+855 887601111
Type Description
Cash-out Method Direct credit to e-wallet in US Dollar (USD) or Khmer Riel (KHR)

Wallet denominated in Khmer Riel (KHR) will be converted automatically from USD to KHR at a rate determined by wallet operators

Supported sender type - Individual and Corporate.

Supported beneficiary type – Individual
Transaction Turnaround Time Credit to Wallet: 24x7, credit to wallet within 5 minutes

Subjected to Singapore office timing and funds being received
Area availability Cambodia nationwide
Amount received Beneficiary received net amount as specified by sender
Transaction Limit USD Payout
Maximum per transaction USD 2,500 .00

Minimum per transaction USD 2.00

Daily limit for Wing (Cambodia) Limited Specialised Bank : USD 5,000.00

Daily limit for Ly Hour Pay Pro Plc (USD) : USD 2,500.00

KHR Payout
Maximum per transaction KHR 10,000,000.00

Minimum per transaction KHR 5,000.00

Daily Limit KHR 10,000,000.00 per day per beneficiary
Service Charge Transaction Fee will not be refunded upon submitted to the payout agent
Cancellation Process No cancellation, reversal or amendment allowed once the transaction processed
Remarks For Wing Ewallet, each account have their own unique account number

For Ly Hour Ewallet, beneficiary phone number will be the account number (without country code)