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Cambodia
| Type | Description |
|---|---|
| Direct to Bank Method |
Direct credit to bank account in Khmer Riel (KHR) or US Dollar (USD)
Supported sender type - Individual and Corporate Supported beneficiary type – Individual and Corporate |
| Transaction Turnaround Time |
T+0 business working day for transaction processed 2pm (Mon-Fri) GMT +7
T+1/T+2 business working day for transaction processed after 2.00pm (Mon- Fri) GMT +7 Transaction final status received T+0 T+1 or T+2 business working day (subject to bank systems and respect to beneficiary bank processing schedule) Transaction sent on Saturday or Sunday or Public Holidays will be processed on the next business working day The transaction turnaround time is still subject to the beneficiary bank internal processing windows Subjected to Singapore office timing and funds being received |
| Area availability | Cambodia nationwide |
| Amount received | Beneficiary bank may incur fee charges on the receiving amount |
| Transaction Limit |
USD Payout
Maximum per transaction USD 2,500 .00 Minimum per transaction USD 1.00 Daily limit USD 10,000.00 Compliance accumulated Limit USD 5,000.00 per day KHR Payout Maximum per transaction KHR 10,000,000.00 Minimum per transaction KHR 5,000.00 Daily limit KHR 40,000,000.00, certain bank remain KHR 20,000,000.00 Compliance accumulated Limit KHR 20,000,000.00 per day Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit |
| Maximum Beneficiary | No restriction |
| Service Charge | Transaction fee will not be refunded upon submitted to the payout agent |
| Cancellation Process | Cancellation is on best effort basis |
| Remarks | Mandatory field(s):
Beneficiary Address Beneficiary DOB Valid Beneficiary ID Number Beneficiary contact number - length must be 9-12 character. |
| Type | Description |
|---|---|
| Cash-out Method |
Cash pick up in Khmer Riel (KHR) or US Dollar (USD) at any supported outlets
Supported sender type - Individual and Corporate. Supported beneficiary type – Individual |
| Transaction Turnaround Time |
Within 15 minutes
Subjected to Singapore office timing and funds being received |
| Transaction Working Hours | General operating hours: Mon – Sat, 8am to 7pm (Cambodia timezone, GMT+7) subject to e-wallet agent operating hours |
| Area availability | Cambodia nationwide |
| Amount received | Beneficiary received net amount as specified by sender |
| Transaction Limit |
USD Payout
Maximum per transaction USD 1,000.00 Minimum per transaction USD 1.00 Daily Limit for Wing (Cambodia) Limited Specialised Bank : USD 3,000.00 Daily Limit for Ly Hour Pay Pro Plc (USD) : USD 2,500.00 KHR Payout Maximum per transaction KHR 4,000,000.00 Minimum per transaction KHR 5,000.00 Daily Limit KHR 10,000,000.00 per day per beneficiary |
| Service Charge | Transaction fee will not be refunded upon submitted to the payout agent |
| Cancellation Process | Cancellation is allowed if the payout in not claim |
| Remarks | Wing (Cambodia) Limited Specialised Bank
The Receiver needs to provide 8 digits code generated by Wing, from the Sender, and the Receiver’s phone number, provided by Sender, to cash pick up at Wing Agents. This pickup code will expired within 7 days. Beneficiary need to call the Wing Call Centre to activate it back once the code is expired. Wing Call Centre : +855 23 999 989 Ly Hour Pay Pro Plc (LHPP) The Receiver needs to provide 9 digits code generated by Ly Hour to the Receiver’s phone number, to cash pick up at any Ly Hour Agents. This pickup code will expired within 14 days. Beneficiary need to call the LHPP Call Centre to activate it back once the code is expired. Beneficiary are advisable to call LHPP Call Centre for nearest pick up agent location. LHPP Call Centre : +855 87601111 +855 95601111 +855 887601111 |