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India

Type Description
Direct to Bank Method Direct credit to bank account in Indian Rupee (INR). See the supported list below. A valid Indian Financial System Code (IFSC) code to identify bank branches is a mandatory

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual and Corporate
Transaction Turnaround Time T+0 India Banking day for transaction processed and credited before 12.00pm (Mon-Fri) GMT +5.5

T+1 India Banking day for transaction processed and credited after 12.00pm (Mon- Fri) GMT +5.5

Transaction final status received T+1 India Banking day

Transaction sent on Saturday or Sunday will be only be processed on next India banking day

Subjected to Singapore office timing and funds being received
Area availability India nationwide
Validation / Verification Account validation with beneficiary name and beneficial bank name. Payment will be credited based on valid bank account number and branch code (IFSC Code). Some beneficiary may require Foreign Inward Remittance Certificate
Amount received Beneficiary received net amount as specified by sender
Transaction Limit Maximum per transaction for TRADE transaction INR 1,500,000.00

Maximum per transaction for NON TRADE transaction INR 500,000,000.00 (Only applicable for C2C transaction)

Minimum per transaction INR 100.00

Compliance accumulated limit INR 1,000,000.00 per day per beneficiary

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit
Service Charge Transaction fee will not be refunded upon submitted to the banks
Cancellation Process Cancellation is on best effort basis
Remark Beneficiary Mobile Number is Mandatory for transaction to India. (Must be valid Indian number with or without country code 91)

Trade related transaction to HDFC Bank with any amount to maximum of INR 1,500,000.00 will not be straight through process, Bank will send an email to the beneficiary for confirmation of purpose of remittance and submission of trade documents

If documents are not received within 21 consecutive days from the date of reporting to beneficiary, transaction will get rejected by the Bank with no fee refund
Type Description
Cash-out Method Cash pick up Indian rupee (INR) at any supported outlets

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual
Transaction Turnaround Time Within 15 minutes

Subjected to Singapore office timing and funds being received
Transaction Working Hours Operating hours for all available cash-pickup locations differ, however normal business hours 9am – 6pm Monday – Saturday (India timezone) is generally available
Area availability India nationwide
Account Verification Beneficiary to provide valid photo-bearing ID (Government ID, Driving License, Passport) Name and Unique Transaction Number
Amount received As specified by sender
Transaction Limit Maximum per transaction INR 50,000.00

Minimum per transaction INR 100.00

Daily Limit INR 150,000.00

Transaction amount > INR50,000.00, a Cheque / Bank Draft will be issued to recipient instead

Reserve Bank of India limits maximum number of cash pick up transactions to a single recipient as thirty (30) pickup per calendar year
Service Charge Transaction fee will not be refunded upon submitted to the payout agent
Cancellation Process Cancellation is allowed if the payout in not claim
Remarks Beneficiary mobile number is mandatory for the payout