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Vietnam

Type Description
Direct to Bank Method Direct credit to bank account in Vietnam Dong (VND)

Supported sender type - Individual & Corporate

Supported beneficiary type – Individual
Transaction Turnaround Time Instant: 24x7 (within 30 min) for banks within Vietnam NAPAS switch

Non-Instant: Other banks will be credited within 2-3 hours after it is processed

Subjected to Singapore office timing and funds being received
Area availability Vietnam nationwide
Validation / Verification Account validation with beneficiary name, beneficial bank name, bank code and bank account number
Account received Beneficiary to be received the payout amount round down to the nearest VND 500.00
Transaction Limit VND Payout
Maximum per transaction VND 300,000,000.00
Cancellation Process Cancellation is on best effort basis
Type Description
Cash-out Method Cash pick up at any supported outlets. Beneficiary can collect cash in Vietnam Dong (VND)

Supported sender type - Individual

Supported beneficiary type – Individual
Transaction Turnaround Time Cash Pick up: Within 15 minutes

Subjected to Singapore office timing and funds being received
Area availability Vietnam nationwide
Account verification Cash pick up: Beneficiary to provide valid photo-bearing ID (Citizenship, Driving License, Passport) and Unique Transaction Number
Transaction Limit VND Payout
Maximum per transaction VND 300,000,000.00
Service Charge Transaction fee will not be refunded upon submitted to the payout agent
Cancellation Process Cancellation is on best effort basis