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Indonesia

Type Description
Direct to Bank Method Direct credit to bank account in Indonesia Rupiah (IDR)

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual and Corporate
Transaction Turnaround Time Real-time: 24x7 (within 5 minutes)

Subjected to Singapore office timing and funds being received
Area availability Indonesia nationwide
Validation / Verification Real-time account verification and validation with account holder name.

Real-time credit to account only check account number, name is ignored Amount received Beneficiary received net amount as specified by sender
Amount received Beneficiary received net amount as specified by sender
Transaction Limit Maximum per transaction IDR 50,000,000.00

Minimum per transaction IDR 50,000.00

Compliance accumulated limit IDR 100,000,000.00 per day per beneficiary

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit
Cancellation Process Cancellation is on best effort basis
Type Description
Cash-out Method Cash Payout in Indonesia Rupiah (IDR) at any supported outlets

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual
Transaction Turnaround Time Real-time: 24x7 (within 15 minutes)

Subjected to Singapore office timing and funds being received
Area availability Indonesia nationwide
Validation / Verification POS Indonesia / Wesel Pos:
Beneficiary Province and Regency will be validated as per the KTP / Indonesia National ID to verify the beneficiary.

For non Indonesian Resident, validation will be done using their Passport during the cash collection

Cash Pickup BCA & Alfamart:
Beneficiary need to provide the PIN number to the counter (They might also request for the KTP / Indonesia National ID)
Amount received Beneficiary received net amount as specified by sender
Transaction Limit Maximum per transaction IDR 25,000,000.00

Minimum per transaction IDR 50,000.00
Service Charge Transaction fee will not be refunded on successful cancellation
Cancellation Process Cancellation may take up to 24 hours if the transaction is not “Claimed”
Remark POS Indonesia / Wesel Pos:
Unclaimed Transaction will be expired after 90 calendar days

Cash Pickup BCA & Alfamart:
Unclaimed Transaction will be expired within 21 days
Type Description
Cash-out Method Direct credit to e-wallet in Indonesia (IDR)

Supported sender type - Individual and Corporate

Supported beneficiary type – Individual
Transaction Turnaround Time 24x7 within 15 minutes credit to e-wallet

Subjected to Singapore office timing and funds being received
Area availability Indonesia nationwide
Validation / Verification No Account validation available
Amount received Beneficiary received net amount as specified by sender
Transaction Limit Go Pay (Ewallet)
Maximum per transaction IDR 10,000,000.00 for Upgrade Users

Maximum per transaction IDR 2,000,000.00 for normal Users

Minimum per transaction IDR 50,000.00

Monthly IDR 20,000,000.00

Ovo / Dana E-Money
Maximum per transaction IDR 10,000,000.00 for Premier Users

Maximum per transaction IDR 2,000,000.00 for Club/Normal Users

Minimum per transaction IDR 50,000.00

Monthly IDR 20,000,000.00

LinkAja (Ewallet)
Maximum per transaction IDR 10,000,000.00 for Full Service

Maximum per transaction IDR 2,000,000.00 for Basic Service

Minimum per transaction IDR 50,000.00 Monthly IDR 20,000,000.00
Cancellation Process Cancellation is on best effort basis