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Indonesia
| Type | Description |
|---|---|
| Direct to Bank Method |
Direct credit to bank account in Indonesia Rupiah (IDR)
Supported sender type - Individual and Corporate Supported beneficiary type – Individual and Corporate |
| Transaction Turnaround Time |
Real-time: 24x7 (within 5 minutes)
Subjected to Singapore office timing and funds being received |
| Area availability | Indonesia nationwide |
| Validation / Verification |
Real-time account verification and validation with account holder name.
Real-time credit to account only check account number, name is ignored Amount received Beneficiary received net amount as specified by sender |
| Amount received | Beneficiary received net amount as specified by sender |
| Transaction Limit |
Maximum per transaction IDR 50,000,000.00
Minimum per transaction IDR 50,000.00 Compliance accumulated limit IDR 750,000,000.00 per day per beneficiary Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit |
| Cancellation Process | Cancellation is on best effort basis |
| Type | Description |
|---|---|
| Cash-out Method |
Cash Payout in Indonesia Rupiah (IDR) at any supported outlets
Supported sender type - Individual and Corporate Supported beneficiary type – Individual |
| Transaction Turnaround Time |
Real-time: 24x7 (within 15 minutes)
Subjected to Singapore office timing and funds being received |
| Area availability | Indonesia nationwide |
| Validation / Verification |
POS Indonesia / Wesel Pos:
Beneficiary Province and Regency will be validated as per the KTP / Indonesia National ID to verify the beneficiary. For non Indonesian Resident, validation will be done using their Passport during the cash collection Cash Pickup BCA & Alfamart: Beneficiary need to provide the PIN number to the counter (They might also request for the KTP / Indonesia National ID) |
| Amount received | Beneficiary received net amount as specified by sender |
| Transaction Limit |
Maximum per transaction IDR 25,000,000.00
Minimum per transaction IDR 50,000.00 |
| Service Charge | Transaction fee will not be refunded on successful cancellation |
| Cancellation Process | Cancellation may take up to 24 hours if the transaction is not “Claimed” |
| Remark |
POS Indonesia / Wesel Pos:
Unclaimed Transaction will be expired after 90 calendar days Cash Pickup BCA & Alfamart: Unclaimed Transaction will be expired within 21 days |
| Type | Description |
|---|---|
| Cash-out Method |
Direct credit to e-wallet in Indonesia (IDR)
Supported sender type - Individual and Corporate Supported beneficiary type – Individual |
| Transaction Turnaround Time |
24x7 within 15 minutes credit to e-wallet
Subjected to Singapore office timing and funds being received |
| Area availability | Indonesia nationwide |
| Validation / Verification | No Account validation available |
| Amount received | Beneficiary received net amount as specified by sender |
| Transaction Limit |
Go Pay (Ewallet)
Maximum per transaction IDR 10,000,000.00 for Upgrade Users Maximum per transaction IDR 2,000,000.00 for normal Users Minimum per transaction IDR 50,000.00 Monthly IDR 20,000,000.00 Ovo / Dana E-Money Maximum per transaction IDR 10,000,000.00 for Premier Users Maximum per transaction IDR 2,000,000.00 for Club/Normal Users Minimum per transaction IDR 50,000.00 Monthly IDR 20,000,000.00 LinkAja (Ewallet) Maximum per transaction IDR 10,000,000.00 for Full Service Maximum per transaction IDR 2,000,000.00 for Basic Service Minimum per transaction IDR 50,000.00 Monthly IDR 20,000,000.00 |
| Cancellation Process | Cancellation is on best effort basis |