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Pakistan

Type Description
Cash-out Method Direct credit to bank account or finance companies in Pakistani Rupee (PKR).
Supported Beneficiary account type – individual and Personal account only
Transaction Turnaround Time
  • Transaction received between 9:00am to 6:00pm [GMT +8] will be credited same working day
  • Transaction received after 6:00pm [GMT +8] will be credited next working day

Subjected to Singapore office timing and funds being received
Area availability All Pakistan banks nationwide
Validation / Verification Account validation with beneficiary name, beneficial bank name, bank code and bank account number
Account received Beneficiary to be received the payout in the nearest PKR 1
Transaction Limit Transaction Limit
Maximum per Transaction PKR 300,000.00
Minimum per Transaction PKR 10.00
Compliance accumulated limit PKR 1,000,000.00
Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Cancellation Process Cancellation is on best effort basis.
Remarks Beneficiary name shall be matched with the bank records. Transaction will be delayed in processing if the name is mismatched.
Type Description
Cash-out Method Cash pickup Pakistan Rupee (PKR) at any supported outlets
Transaction Turnaround Time Cash can be collected on next working day between 12:00pm to 6:00pm [GMT +8]
Cash can be collected on next working day between 12:00pm to 6:00pm [GMT +8].
Area availability Pakistan nationwide
Transaction Working Hours Cash can be collected on next working day between 12:00pm to 6:00pm [GMT +8]
Area availability Over 5,920 locations
Validation / Verification Beneficiary to provide valid Computerized National Identity Card (CNIC) and Transaction Number and / or Passcode. JazzCash (previously known as Mobicash) m-wallet user can choose to ‘cash-out’ their fund in the wallet with JazzCash agents.
Amount received Beneficiary to be received the payout in the nearest PKR 1
Transaction Limit Transaction Limit
Maximum per Transaction PKR 300,000.00.
Minimum per Transaction PKR 10.00
Compliance accumulated limit PKR 1,000,000.00

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Service Charge Transaction fee will not be refunded upon submitted to the payout agent.
Cancellation Process Cancellation is allowed if the payout is not claim.
Location
Outlet Name Link
Cash Pickup @ Bank Of Punjab https://www.bop.com.pk/SubBranchNetwork.aspx
Cash Pickup @Bank Alfalah https://www.bankalfalah.com/branch-atm-locator/
Type Description
Cash-out Method Cash-out Method Direct credit to Electronic Wallet in Pakistani Rupee (PKR).
Supported Beneficiary account type – individual only
Transaction Turnaround Time
  • Transaction received before 6.00PM (Pakistan timezone, GMT +5) Monday to Friday : within 4 Hours
  • Transaction received After 6.00PM (Pakistan timezone, GMT +5) Monday to Friday : Next Working Day
  • Transaction received before 2.00PM (Pakistan timezone, GMT +5) Saturday : within 4 Hours
  • Transaction received Sunday/Public Holiday : Next Working Day
Area availability Pakistan nationwide
Validation / Verification Account validation based on account or phone number
Amount received Beneficiary received net amount as specified by Sender
Transaction Limit Transaction Limit
Level 0 KYC customer maximum PKR 25,000 per transaction per day.
Maximum balance limits PKR 200,000 per year.
Level 1 KYC customer maximum PKR50,000 per transaction per day.
Maximum balance limits PKR 400,000 per year.
Minimum per transaction PKR 10
Service Charge Transaction fee will be refund if the transaction is Rejected.
Cancellation Process Cancellation is allowed if the payout is not claim.
Remarks An electronic wallet customer can keep a maximum balance amount according to their KYC Level, defined by State Bank of Pakistan. Therefore, maximum per transaction may subject to max balance amount of beneficiary.